Each year thousands of UK businesses receive a visit from HMRC. The vast majority are made through official appointments. However, increasing numbers of businesses are finding HMRC are making unannounced visits. If this happens to you, it is very important to know your rights.
There are generally two types of unannounced visit and you should clearly establish at the outset what is happening.
HMRC’s growing reliance on Connect database could mean an increasing number of innocent taxpayers face investigation.
Over 80% of all tax investigations undertaken by HMRC now follow potential leads generated by its £45 million database system, Connect, according to recent reports. The new reliance on automated systems to identify targets means that taxpayers could face an increased risk of investigation, simply for having their name thrown up by HMRC algorithms.
Taxpayers are currently experiencing significant delays when calling HMRC about their tax affairs.
It’s been revealed that the best times to call the Revenue are between 8.30am and 9.30am or 12pm and 12.30pm, when call waiting times are an average of just 4 ½ minutes.
The worst time to call HMRC, meanwhile, is between 4.