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Podcast

Friday, 28 May 2021

The power of podcasts! Interview with Rob Lawrence

Why should your business embrace audio? In this special interview with audio expert and coach, Rob Lawrence, James and Mark discuss why they started Impromptu Business Chat, and how it has helped them build relationships with their clients and contacts during the last year. 

Podcast

Friday, 21 May 2021

Find meaning in your work: Meaningful May

In this week’s episode of Impromptu Business Chat, Mark and James chat about the benefits to business owners and their teams of adding more meaning to their businesses and lives.

Podcast

Friday, 14 May 2021

Readjusting from furlough life: From furlough to all go!

In this week's episode of Impromptu Business Chat, James and Mark chat about the challenge for businesses and their people returning from furlough, including changes to anxiety, confidence and motivation levels. 

Podcast

Wednesday, 12 May 2021

Tourism Business Chat with Adnams

The series finale is a chat with Karen Hester, Chief Operating Officer of Adnams brewery in Southwold. Karen describes her story as ‘from mop to top’ – starting her career at Adnams as a cleaner, she’s now an award winning, glass ceiling breaking COO.

Podcast

Friday, 07 May 2021

Do you run your business or does your business run you? Keep it simple stupid!

In this week’s episode of Impromptu Business Chat Mark and James chat about how business owners can share in their teams anticipated changes to working practices in life after lockdown

Podcast

Wednesday, 05 May 2021

Tourism Business Chat with insight6

Judy walks Chris through exactly what the customer experience really is; how staff need to be encouraged to take ownership of this experience; and how a business’s values and strategy must be key in all decisions. Judy’s overall insights for, and message to, businesses in the sector is an important one not to be missed and is essential listening for anyone working at any level within the sector.

Podcast

Friday, 30 April 2021

Special interview with Owen Fitzpatrick, a practical guide to psychology in business

Mark and James welcome special guest, TEDx Talk presenter and neuro-linguistic programming (NLP) legend, Owen Fitzpatrick! They chat about the language of leadership, the science of decision making, reframing the language we use to motivate and positively influence ourselves and those around us, and how this applies to businesses!

Podcast

Wednesday, 28 April 2021

Tourism Business Chat with Wivenhoe House Hotel

Chris chats to Oliver Brown, General Manager at Wivenhoe House Hotel, about all things hospitality and lockdown; his experience on the board of Visit Essex; and his work with the University of Essex’s Edge Hotel School and Hospitality Action.

Podcast

Friday, 23 April 2021

Body language and rapport building in the video age : Look into my eyes, not around my eyes...

In this weeks episode of Impromptu Business Chat, James and Mark chat about how business owners and their teams can use body language to build rapport on video calls.

Podcast

Wednesday, 21 April 2021

Tourism Business Chat with Hanks Deli.

In this latest conversation, Chris chats to Geoff Bligh, a co-owner of Hanks Deli, Suffolk’s popular vegan supermarket. 

Podcast

Friday, 16 April 2021

Embracing technology in business - Techno friend or technophobe?

In this week's episode of Impromptu Business Chat, Mark and James talk about the importance of business owners challenging and embracing their use of technology. 

Podcast

Wednesday, 14 April 2021

Tourism Business Chat with Thursford

Series 2 launches with a real treat – a behind the curtains look at Thursford, famous for its Christmas Spectacular show, weddings and more. A favourite of locals, tourists, and celebrities alike! Chris chats to brothers Charlie (General Manager) and George (Project and Marketing Manager) Cushing.

Podcast

Friday, 09 April 2021

Family business success: Keep it in the family

In this week's episode of Impromptu Business Chat James and Mark share their professional experiences on the key traits of successful family businesses.

Podcast

Friday, 02 April 2021

Impromptu Business Chat with Freddie Bennett

This episode can best be summed up by the word’s ‘inspiration’ and ‘perspiration’! James and Mark chat to special guest, and professional adventurer, Freddie Bennett. Listen to how Freddie uses the lessons he’s learnt in life to advise and inspire businesses on how to motivate their teams and embrace change. 

Podcast

Friday, 26 March 2021

Find your work life balance: Have a break, have a chit chat

In the first episode of series four, Mark and James chat about the importance for business owners and their teams to take effective breaks to recharge their batteries.

Podcast

Wednesday, 24 March 2021

Tourism Business Chat with Camplings

In the final episode of series 1, Chris chats to Richard Turvill. Operating out of Great Yarmouth and Cambridge, Camplings are the region’s leading laundry and linen supplier to the hospitality, food production and leisure sector. Richard and his team had to find ways to pivot and adapt during the last 12 months, and his insights into lockdown, technology, Brexit and business in general are invaluable.

Podcast

Wednesday, 17 March 2021

Tourism Business Chat with Norfolk Broads Direct

In this week’s episode, Chris chats to Ruth Knight, business owner and former chair of Visit the Broads. This valuable conversation can be summed up into: innovation; implementation; change; and passion for the sector.

Podcast

Friday, 12 March 2021

Business Life After COVID-19: Avoiding the lockdown hangover

In this week's episode of Impromptu Business Chat, James and Mark chat about the likely challenges businesses will face as lockdown restrictions are eased and hopefully removed as the UK moves targets its "VC Day" on 21 June 2021.

Podcast

Wednesday, 10 March 2021

Tourism Business Chat with The Assembly House

Richard reflects honestly on lockdown, giving his insights into what the day-to-day has looked like for The Assembly House this past year; now “the poshest drive through in the city” – his words. He also talks openly about how Eat Out to Help Out was financially a life raft, but probably not the morally right thing to do.

Podcast

Friday, 05 March 2021

Managing growth out of lockdown: Cash is king

In this week's episode of Impromptu Business Chat, James and Mark talk about the encouraging signs coming out of lockdown and the prospect of economic recovery and growth. 

Podcast

Wednesday, 03 March 2021

Tourism Business Chat with Chestnut

Philip freely admits that he can’t change a keg, but he can balance the spread sheet! As a self-confessed ‘glass half full’ man, Philip has high hopes for the sector moving out of COVID-19. His insights are key for anyone working in the sector, at any level, and business leaders who’ve been impacted by closures or restrictions during the last year.

Podcast

Tuesday, 02 March 2021

Business Insights Chat with Mark Ferguson, Managing Director of Castle Colour Packaging

In this week’s Business Insights Chat, Ian Fitch speaks to Mark Ferguson, managing director of Castle Colour Packaging, a specialist packaging manufacturer in Norwich. Mark’s insights into lockdown offer a unique perspective in this series, as they were identified as an essential business at the start of the first lockdown.

Podcast

Friday, 26 February 2021

Special interview episode with Damian Horner: The dark art of marketing

In this special episode Mark and James pick the brains of marketeer extraordinaire, Damian Horner. They draw out some amazing advice, tips and insights from Damian that are relevant to SME Business owners on the use of marketing and marketing strategies in the digital age.

Podcast

Wednesday, 24 February 2021

Tourism Business Chat with Woodland Holiday Park

Launching this series of Tourism Business Chat is an interview between Chris Scargill and Andrew Hird; General Manager at Woodland Holiday Park in Norfolk, and Chairman of Visit North Norfolk Coast and Countryside. Chris and Andrew reflect on the issues that the tourism sector has faced in the last 12 months and look at what can be done to help businesses rebuild and grow.

Podcast

Tuesday, 23 February 2021

Business Insights Chat with William Coe

In this week’s Business Insight Chat, Ian Fitch talks to William Coe, managing director of Coes, an independent company of department stores, who have been trading since 1928! This chat offers an incredible insight into how a prominent local business has learnt, and continued to grow during a tough time for retail, and is not to be missed.

Podcast

Friday, 19 February 2021

Improve your sleeping habits - Don't sleep on the job!

In this week's episode of Impromptu Business Chat, James and Mark chat about the benefits of sleep for business leaders and their teams, and share 3 top tips on ways to improve the quality of our sleep. 

Podcast

Tuesday, 16 February 2021

Interview with Susanna Rendall, Group MD of The Boxford Group

In this episode of Business Insights Chat, partner Ian Fitch talks to Susanna Rendall, group managing director of The Boxford Group. The group owns the award-winning Stoke-By-Nayland Resort, Peake Fruit Ltd and Boxford Suffolk Farms.

Podcast

Friday, 12 February 2021

Avoiding video call fatigue - I've got the video blues

In this weeks episode of Impromptu Business Chat, James and Mark share their experiences of the video blues. Since the first lockdown, businesses have become ever more reliant on video calls, but is it now starting to impact our metal health and wellbeing.

Podcast

Tuesday, 09 February 2021

Business Insights Chat with Oliver Paul, co-owner of Suffolk Food Hall

In this week's Business Insights Chat, partner Ian Fitch talks to Oliver Paul, co-owner of the hugely popular Suffolk Food Hall. Oliver discusses how he believes there is now a strong place in the market for small, and owner-managed businesses; the 'Venus and Mars' approach to building your team, and much more, not to be missed!

Podcast

Friday, 05 February 2021

Does self-help work? Knowledge isn't power

In this weeks episode of Impromptu Business Chat Mark and James discuss the booming self help industry and the promises it makes to solve life's problems.

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