Thursday, 26 August 2021
James and Mark chat about how desk-bound workers can increase their energy levels despite the increasing demands of virtual meetings.
Friday, 20 August 2021
James & Mark chat to renowned Susannah Brade-Waring, the woman known as ‘The Business Motivator, who owns Aspirin Business Solutions, which focuses on equipping and energising leaders, HR professionals and coaches to build stronger businesses and teams.
Friday, 13 August 2021
In this week's episode of Impromptu Business Chat, Mark and James respond to a listener suggestion to chat about the increasing use of Artificial Intelligence in business, particularly to review the hidden meanings within business communications
Friday, 06 August 2021
In this week's episode of Impromptu Business Chat, James and Mark chat about the multiple benefits for businesses encouraging their teams to embrace cycling and similar activities
Friday, 06 August 2021
Ian chats to Nick about what it really takes to run the worlds largest physical activity provider, with over 7 million members, and local authorities to deal with!
Wednesday, 28 July 2021
Chris chats to the star of BBC'S Normal for Norfolk, Desmond MacCarthy about life on and off camera; his passion for the environment; and how you pivot a business model from fruit picking and farming, into a successful tourist destination.
Friday, 23 July 2021
In this week's episode of Impromptu Business Chat, James and Mark chat about a very important topic; Men's Mental Health. They share their personal experiences and offer ideas and practical tips to help promote better mental well-being (which are applicable regardless of gender).
Wednesday, 14 July 2021
Nick oversees the well-known, and well-respected, Imperial Hotel, in Great Yarmouth. In February 2020, the business won the title of ‘Customer at the heart of everything’ at the Norfolk & Suffolk Tourist Attractions awards. No sooner had they got the award on the mantle-piece, COVID-19 hit and Nick reflects on the headless chicken feeling they experienced.
Tuesday, 13 July 2021
This week’s chat is a real eye opener. Engagement with media can be make or break for some businesses. As a regular face on BBC Look East, Maria offers insight on the difference between what she calls ‘PR puff’ and an actual news story, and how it’s always important to be transparent.
Wednesday, 07 July 2021
We are back for series three with a bang! There are not many with more experience or passion for the tourism sector than Peter Williamson, former Chair, now Vice Chair of the Destination Marketing Organisation (DMO), Norfolk & Suffolk Tourist Attractions, and former owner of Merrivale Model Village in Great Yarmouth.
Tuesday, 29 June 2021
We are delighted to welcome Lorna Willis, CEO of Archant for the launch of series two of Business Insights Chat. Ian Fitch is back, chatting to Lorna about talent wars; the role of local news; learning and development; mentors; the feel good factor, plus much more!
Friday, 28 May 2021
Why should your business embrace audio? In this special interview with audio expert and coach, Rob Lawrence, James and Mark discuss why they started Impromptu Business Chat, and how it has helped them build relationships with their clients and contacts during the last year.
Friday, 14 May 2021
In this week's episode of Impromptu Business Chat, James and Mark chat about the challenge for businesses and their people returning from furlough, including changes to anxiety, confidence and motivation levels.
Wednesday, 12 May 2021
The series finale is a chat with Karen Hester, Chief Operating Officer of Adnams brewery in Southwold. Karen describes her story as ‘from mop to top’ – starting her career at Adnams as a cleaner, she’s now an award winning, glass ceiling breaking COO.
Friday, 07 May 2021
In this week’s episode of Impromptu Business Chat Mark and James chat about how business owners can share in their teams anticipated changes to working practices in life after lockdown
Wednesday, 05 May 2021
Judy walks Chris through exactly what the customer experience really is; how staff need to be encouraged to take ownership of this experience; and how a business’s values and strategy must be key in all decisions. Judy’s overall insights for, and message to, businesses in the sector is an important one not to be missed and is essential listening for anyone working at any level within the sector.
Friday, 30 April 2021
Mark and James welcome special guest, TEDx Talk presenter and neuro-linguistic programming (NLP) legend, Owen Fitzpatrick! They chat about the language of leadership, the science of decision making, reframing the language we use to motivate and positively influence ourselves and those around us, and how this applies to businesses!
Wednesday, 28 April 2021
Chris chats to Oliver Brown, General Manager at Wivenhoe House Hotel, about all things hospitality and lockdown; his experience on the board of Visit Essex; and his work with the University of Essex’s Edge Hotel School and Hospitality Action.
Friday, 23 April 2021
In this weeks episode of Impromptu Business Chat, James and Mark chat about how business owners and their teams can use body language to build rapport on video calls.
Friday, 16 April 2021
In this week's episode of Impromptu Business Chat, Mark and James talk about the importance of business owners challenging and embracing their use of technology.
Wednesday, 14 April 2021
Series 2 launches with a real treat – a behind the curtains look at Thursford, famous for its Christmas Spectacular show, weddings and more. A favourite of locals, tourists, and celebrities alike! Chris chats to brothers Charlie (General Manager) and George (Project and Marketing Manager) Cushing.
Friday, 02 April 2021
This episode can best be summed up by the word’s ‘inspiration’ and ‘perspiration’! James and Mark chat to special guest, and professional adventurer, Freddie Bennett. Listen to how Freddie uses the lessons he’s learnt in life to advise and inspire businesses on how to motivate their teams and embrace change.
Friday, 26 March 2021
In the first episode of series four, Mark and James chat about the importance for business owners and their teams to take effective breaks to recharge their batteries.
Wednesday, 24 March 2021
In the final episode of series 1, Chris chats to Richard Turvill. Operating out of Great Yarmouth and Cambridge, Camplings are the region’s leading laundry and linen supplier to the hospitality, food production and leisure sector. Richard and his team had to find ways to pivot and adapt during the last 12 months, and his insights into lockdown, technology, Brexit and business in general are invaluable.
Wednesday, 17 March 2021
In this week’s episode, Chris chats to Ruth Knight, business owner and former chair of Visit the Broads. This valuable conversation can be summed up into: innovation; implementation; change; and passion for the sector.
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