Thursday, 26 August 2021

Increasing energy levels for desk workers - Olympic desk jockeys

James and Mark chat about how desk-bound workers can increase their energy levels despite the increasing demands of virtual meetings.


Friday, 20 August 2021

An Interview with Susannah Brade-Waring 'The Business Motivator'

James & Mark chat to renowned Susannah Brade-Waring, the woman known as ‘The Business Motivator, who owns Aspirin Business Solutions, which focuses on equipping and energising leaders, HR professionals and coaches to build stronger businesses and teams.


Friday, 13 August 2021

Artificial Intelligence and Business Communication: I like big buts...

In this week's episode of Impromptu Business Chat, Mark and James respond to a listener suggestion to chat about the increasing use of Artificial Intelligence in business, particularly to review the hidden meanings within business communications


Friday, 06 August 2021

Business, wellbeing and environmental hacks: I want to ride my bicycle

In this week's episode of Impromptu Business Chat, James and Mark chat about the multiple benefits for businesses encouraging their teams to embrace cycling and similar activities


Friday, 06 August 2021

Business Insights Chat with Nick Pearson, CEO of Parkrun

Ian chats to Nick about what it really takes to run the worlds largest physical activity provider, with over 7 million members, and local authorities to deal with!


Friday, 30 July 2021

Conquering Covid related anxiety

Series 5 of Impromptu Business Chat continues, looking at practical ways for business leaders to help themselves, and their teams, as people start returning to 'the office'


Wednesday, 28 July 2021

Tourism Business Chat with Desmond MacCarthy from Wiveton Hall Farm

Chris chats to the star of BBC'S Normal for Norfolk, Desmond MacCarthy about life on and off camera; his passion for the environment; and how you pivot a business model from fruit picking and farming, into a successful tourist destination.


Friday, 23 July 2021

Special episode - Men's mental health

In this week's episode of Impromptu Business Chat, James and Mark chat about a very important topic; Men's Mental Health. They share their personal experiences and offer ideas and practical tips to help promote better mental well-being (which are applicable regardless of gender). 


Wednesday, 14 July 2021

Tourism Business Chat with Nick Mobbs, from The Imperial Hotel

Nick oversees the well-known, and well-respected, Imperial Hotel, in Great Yarmouth. In February 2020, the business won the title of ‘Customer at the heart of everything’ at the Norfolk & Suffolk Tourist Attractions awards. No sooner had they got the award on the mantle-piece, COVID-19 hit and Nick reflects on the headless chicken feeling they experienced.


Tuesday, 13 July 2021

Business Insight Chat with Maria Veronese

This week’s chat is a real eye opener. Engagement with media can be make or break for some businesses. As a regular face on BBC Look East, Maria offers insight on the difference between what she calls ‘PR puff’ and an actual news story, and how it’s always important to be transparent.


Wednesday, 07 July 2021

Tourism Business Chat with Peter Williamson

We are back for series three with a bang! There are not many with more experience or passion for the tourism sector than Peter Williamson, former Chair, now Vice Chair of the Destination Marketing Organisation (DMO), Norfolk & Suffolk Tourist Attractions, and former owner of Merrivale Model Village in Great Yarmouth. 


Tuesday, 06 July 2021

Business Insights Chat with Kevin Foley

Ian chats to Kevin about how his passion for people, and his investment in his staff, have helped to grow his role as a franchisee for one of the biggest, and best known companies in the world! 


Tuesday, 29 June 2021

Business Insights Chat with Lorna Willis

We are delighted to welcome Lorna Willis, CEO of Archant for the launch of series two of Business Insights Chat. Ian Fitch is back, chatting to Lorna about talent wars; the role of local news; learning and development; mentors; the feel good factor, plus much more!


Friday, 28 May 2021

The power of podcasts! Interview with Rob Lawrence

Why should your business embrace audio? In this special interview with audio expert and coach, Rob Lawrence, James and Mark discuss why they started Impromptu Business Chat, and how it has helped them build relationships with their clients and contacts during the last year. 


Friday, 21 May 2021

Find meaning in your work: Meaningful May

In this week’s episode of Impromptu Business Chat, Mark and James chat about the benefits to business owners and their teams of adding more meaning to their businesses and lives.


Friday, 14 May 2021

Readjusting from furlough life: From furlough to all go!

In this week's episode of Impromptu Business Chat, James and Mark chat about the challenge for businesses and their people returning from furlough, including changes to anxiety, confidence and motivation levels. 


Wednesday, 12 May 2021

Tourism Business Chat with Adnams

The series finale is a chat with Karen Hester, Chief Operating Officer of Adnams brewery in Southwold. Karen describes her story as ‘from mop to top’ – starting her career at Adnams as a cleaner, she’s now an award winning, glass ceiling breaking COO.


Friday, 07 May 2021

Do you run your business or does your business run you? Keep it simple stupid!

In this week’s episode of Impromptu Business Chat Mark and James chat about how business owners can share in their teams anticipated changes to working practices in life after lockdown


Wednesday, 05 May 2021

Tourism Business Chat with insight6

Judy walks Chris through exactly what the customer experience really is; how staff need to be encouraged to take ownership of this experience; and how a business’s values and strategy must be key in all decisions. Judy’s overall insights for, and message to, businesses in the sector is an important one not to be missed and is essential listening for anyone working at any level within the sector.


Friday, 30 April 2021

Special interview with Owen Fitzpatrick, a practical guide to psychology in business

Mark and James welcome special guest, TEDx Talk presenter and neuro-linguistic programming (NLP) legend, Owen Fitzpatrick! They chat about the language of leadership, the science of decision making, reframing the language we use to motivate and positively influence ourselves and those around us, and how this applies to businesses!


Wednesday, 28 April 2021

Tourism Business Chat with Wivenhoe House Hotel

Chris chats to Oliver Brown, General Manager at Wivenhoe House Hotel, about all things hospitality and lockdown; his experience on the board of Visit Essex; and his work with the University of Essex’s Edge Hotel School and Hospitality Action.


Friday, 23 April 2021

Body language and rapport building in the video age : Look into my eyes, not around my eyes...

In this weeks episode of Impromptu Business Chat, James and Mark chat about how business owners and their teams can use body language to build rapport on video calls.


Wednesday, 21 April 2021

Tourism Business Chat with Hanks Deli.

In this latest conversation, Chris chats to Geoff Bligh, a co-owner of Hanks Deli, Suffolk’s popular vegan supermarket. 


Friday, 16 April 2021

Embracing technology in business - Techno friend or technophobe?

In this week's episode of Impromptu Business Chat, Mark and James talk about the importance of business owners challenging and embracing their use of technology. 


Wednesday, 14 April 2021

Tourism Business Chat with Thursford

Series 2 launches with a real treat – a behind the curtains look at Thursford, famous for its Christmas Spectacular show, weddings and more. A favourite of locals, tourists, and celebrities alike! Chris chats to brothers Charlie (General Manager) and George (Project and Marketing Manager) Cushing.


Friday, 09 April 2021

Family business success: Keep it in the family

In this week's episode of Impromptu Business Chat James and Mark share their professional experiences on the key traits of successful family businesses.


Friday, 02 April 2021

Impromptu Business Chat with Freddie Bennett

This episode can best be summed up by the word’s ‘inspiration’ and ‘perspiration’! James and Mark chat to special guest, and professional adventurer, Freddie Bennett. Listen to how Freddie uses the lessons he’s learnt in life to advise and inspire businesses on how to motivate their teams and embrace change. 


Friday, 26 March 2021

Find your work life balance: Have a break, have a chit chat

In the first episode of series four, Mark and James chat about the importance for business owners and their teams to take effective breaks to recharge their batteries.


Wednesday, 24 March 2021

Tourism Business Chat with Camplings

In the final episode of series 1, Chris chats to Richard Turvill. Operating out of Great Yarmouth and Cambridge, Camplings are the region’s leading laundry and linen supplier to the hospitality, food production and leisure sector. Richard and his team had to find ways to pivot and adapt during the last 12 months, and his insights into lockdown, technology, Brexit and business in general are invaluable.


Wednesday, 17 March 2021

Tourism Business Chat with Norfolk Broads Direct

In this week’s episode, Chris chats to Ruth Knight, business owner and former chair of Visit the Broads. This valuable conversation can be summed up into: innovation; implementation; change; and passion for the sector.


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